Looking for Virtualization help?
If so, you’ve come to the right place!
Welcome to the MUSA Virtualization Support Desk!
Virtualization is all about doing more with less, and our VMWare Certified experts can help you do it right. With at least five VMWare Certified Professionals (VCP) on staff, we can help you set up your virtual servers quickly and efficiently.
Virtualization lets you maximize the servers you currently have, and increase their capacity dramatically. That means without buying more servers, you can add space and also manage each server proficiently and remotely. Lower your hardware costs, energy consumption, space usage, and simplify your server management by letting our professionals take care of it for you. VMWare promises to provide “70% cost savings with virtual machines instead of physical servers,” making the decision to implement virtual servers easy. Our project managers can help you identify how you can optimize your server utilization, and how you can benefit from making the painless transition.
If you already utilize server virtualization, call us to find out how we can help you lower server management costs and streamline your business processes. Our tried and true managed services will help make day to day implementation and troubleshooting of server virtualization easy and cost-effective.
Utilizing MUSA's resources allows your business to enjoy the economies of scale of a robust IT department without incurring the extensive costs and challenges of adding your own staff. Our technology professionals will integrate seamlessly with your existing staff as well as your ticket-tracking system, allowing us to resolve your incidents quickly and allowing your engineers to stay focused on their competitive advantage. For those in need of a complete turn-key solution, MUSA can handle your Tier 1, Tier 2 and Tier 3 requests as well as your project-related tasks. Our Linux architects and deployment teams will help you design and implement a solution that is customized to fit your needs and your budget, and configure either on-site or remote support as requested.
Whether you need support for an emergency situation, routine maintenance, a proactive system health check or anything in between, we have the skilled professionals who can diagnose your situation and provide the solutions you need, quickly and efficiently.
We provide the following:
| Windows Support |
Emergency Support and Solutions |
| Virtualization Support |
Quick Deployment Support and Solutions |
| System and Security Audits |
Routine Maintenance Support and Solutions |
| Remote or Onsite Administration |
Proactive System Health Checks |
| Linux/Open Source Support |
Documentation and Qualification |
For your convenience, we offer two types of service relationships:
On Demand Service – we will diagnose your situation and provide the solution you need on an incident-by-incident basis. After you complete our Ad Hoc Service Request Form, we will respond with the time required and cost to implement the solution. Once you agree to our proposed time required and provide payment via credit card for the proposed cost, we will implement the solution for you. If we can implement your solution at a lower cost than we quoted, we'll refund the difference automatically.
Click here to begin the On Demand Service process
Corporate Account Service – we will establish a vendor-client relationship with you to diagnose your situations and provide solutions to you on an ongoing basis. Once we have issued you a Corporate Account Number, you (or any number of people you designate) complete our Corporate Account Service Request Form for each incident as it occurs. We will respond with the time required and cost to implement the solution for each incident. Once you agree to our proposed time and cost required, we will implement the solution for you. We will then invoice your company on a monthly basis for the costs incurred during the prior month.
In addition to our services listed above, Corporate Account Holders are eligible to receive training materials from our GMP-trained technology professionals.
Click here to begin the Corporate Account Service process
