Looking for Linux support?
If so, we can provide the expert support you need!
Welcome to the MUSA Open Source Services Portal. Our technology experts have proven industry experience in a wide range of Open Source solutions, including all flavors of Linux, ranging from day-to-day management to complex Enterprise deployments. We understand the intricacies of implementing Open Source solutions, from user acceptance to building out the infrastructure. We will work hand-in-hand with your team providing unwavering support and project leadership, leading to achieving all agreed-upon goals.
As you know, documentation is a critical part of ensuring success in any implementation. When a software package is deployed or modified, MUSA can develop and update technical documentation maintaining a historical change management library. MUSA professionals know that the benefits of Open Source extend beyond the deployment of a robust technical infrastructure; we will work closely with your business team to articulate the technology value and how it translates into measurable business results.
We cater to your every need. Whether it be On Demand support, routine maintenance, proactive managed services or anything in between, we have the skilled professionals that will deliver results, continuously.
We provide the following:
- Linux Support
- On Demand Services
- System and Security Audits
- Virtualization Support
- Fast and accurate project lifecycle management
- Remote or On-site Administration
- Routine Maintenance Support
- Documentation and Qualification
- Proactive monitoring of your IT environment
For your convenience, we offer two types of service relationships:
On Demand Services
On Demand Services from MUSA Technology Partners are tailored to supporting our customers on a case-by-case basis. Customers can expect a call back within 2 hours of initial case submission. At MUSA, we have streamlined the support process to provide customer service conducive to ensuring prompt response and timely resolution while maintaining clear communication throughout the incident lifecycle.
In the event you would like to have us provide diagnoses and solutions on a case-by-case basis through our On Demand Services, please click here.
Corporate Account Services
Corporate Account Services from MUSA Technology Partners encompass the full breadth of our offerings. We will establish a vendor-client relationship and will begin by assessing your current environment and reviewing current and future goals, while setting recurring support visits. Once we have issued you a Corporate Account Number, you and any other designated staff member will have access to our priority support via our service portal or toll free number.
In addition to our services listed above, Corporate Account Holders can receive training materials from our GMP-trained technology professionals.
To set up Corporate Account Services for your company, please contact us toll free:
(800) 401-9123 ext. 777
